Legal

Privacy Policy

Effective date: 1 January 2025  •  Last updated: 10 March 2026

Nova.io (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a consultation, or communicate with us by email or phone. This may include: - Full name, email address, phone number, and company name - Project details, requirements, and messages you submit - Technical information such as IP address, browser type, and pages visited (collected automatically) We do not collect sensitive personal information such as financial account numbers, government IDs, or health information through this website.

2. How We Use Your Information

We use the information we collect to: - Respond to your enquiries and provide requested services - Send you project updates, proposals, and service-related communications - Improve our website, services, and user experience - Comply with applicable laws and legal obligations - Prevent fraud and ensure the security of our systems We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Information Sharing

We may share your information with: - Trusted service providers who assist in delivering our services (e.g., cloud hosting, email delivery), under strict confidentiality agreements - Professional advisors such as lawyers or accountants, where required - Government or regulatory authorities, where required by law All third parties we work with are contractually required to protect your personal data and use it only for the purposes we specify.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve our content and functionality. You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website. We do not use cookies to track users across third-party websites for advertising purposes.

5. Data Security

We take the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it. Contact form submissions are retained for up to 24 months. If you become a client, your information is retained for the duration of the engagement and for a reasonable period thereafter for legal and accounting purposes.

7. Your Rights

You have the right to: - Access the personal data we hold about you - Request correction of inaccurate or incomplete data - Request deletion of your personal data (subject to legal obligations) - Object to or restrict the processing of your data - Withdraw consent at any time where processing is based on consent To exercise any of these rights, please contact us at ceo@novaio.dev. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any websites you visit.

9. Children's Privacy

Our services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Nova.io No. 12, Anna Salai, Teynampet, Coimbatore, Tamil Nadu 600018, India Email: ceo@novaio.dev Phone: +91 63696 25035